Privacy policy generator
A small shop holds names, phone numbers, addresses and payment screenshots. Tell customers what you do with them in a few honest lines, then copy it into your store.
This is a starting point, not legal advice. Each line says what your store does, so read every line, change anything that is not true for you, and ask a lawyer to check it if your store is large.
Need returns, shipping and terms in one go? Use the full store policy generator.Next, write your terms and conditions.
Your customers know where they stand. Now give them a store.
Storelala gives you a store with cash on delivery built in, at yourbrand.storelala.com. Free to start, no card needed.
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Does a small shop need a privacy page?
If you take names, phone numbers and addresses, customers are right to ask what happens to them. Payment pages and ad platforms often ask for a privacy page too. A short, true page does more good than a long one nobody reads.
What should I say about WhatsApp and Instagram messages?
Say that those apps keep their own copy under their own rules, and say how long you keep your side. If customers send payment screenshots, say you use them only to match the payment and ask them to hide anything else on the screen.
Do I have to mention the courier?
Yes, if the courier gets the customer’s name, number and address, which it must to deliver. Naming it in plain words is more reassuring than leaving it out.
How long should I keep order records?
Long enough to answer questions about a past order and to keep your own books in order. Many small shops keep records for a few years. This tool asks you for a number and writes it in, so say only what you will do.
What if I use cookies or an ad pixel?
Tick the website option and the tools you use. The page then says that cookies remember the cart and count visits, and that customers can switch them off in the browser. Leave it unticked if your page has none.
Is this legal advice?
No. It is a starting point built from the answers you give, and it says only what you choose, so make sure each line is true for your shop. It cites no law. If your shop is large or sells abroad, ask a lawyer to check it. The all-in-one store policy generator covers returns, shipping and terms as well.